Retail & e-commerce

Turn broadcasts into baskets

Retail runs on timing. GAWWAK lets you reach the right segment on WhatsApp or SMS the moment it matters — a drop, a restock, a weekend deal — with delivery numbers to prove it worked.

The plays

Promotions that land

Schedule weekend and seasonal offers per segment; track delivery so you know the blast actually arrived.

Product drops & restocks

Notify exactly the customers who asked about a category the second it's back — before the crowd.

Abandoned-cart nudges

A gentle WhatsApp follow-up hours after a cart is left, with the AI assistant ready to answer sizing or delivery questions.

Win-back campaigns

Re-engage quiet customers with a time-boxed offer, and let opt-outs clean the list as you go.

What you'll use most

  • WhatsApp broadcasts with scheduling and throttling
  • Lists segmented by consent channel and custom fields
  • AI assistant answering "do you have it in stock?" 24/7
  • Automatic STOP opt-outs keeping your lists healthy
  • Per-campaign delivery and reply analytics
Best first campaign

Segment → offer → measure

Pick a list of customers who bought in the last 90 days, send a time-boxed offer in a two-hour window, then compare delivery and replies against a cold-list send. One afternoon to set up, real numbers by evening.

Your next sale starts in the inbox

Create a workspace and schedule your first offer.